October 13, 2009
The Better Business Bureau (BBB) of Chicago and Northern Illinois has introduced a new and more reliable rating system. Using a proprietary algorithm, it assigns a letter grade (from A+ to F) to every company in its database. The new system takes into account many factors such as a company’s complaint history, number of years in business and advertising ethics. The Council of Better Business Bureaus tested the system for over two years before making it the standard for all BBB’s across the country to follow.
The previous system ratings were purely based on how a company resolved its complaints and they simply assigned either a “Satisfactory” or “Unsatisfactory” rating to each company. It didn’t take into consideration a businesses’ volume, advertising, etc. As a result, larger and more established companies were often put at a disadvantage.
“We were very pleased the BBB has moved to a new & better rating system,” said Robert Bair. “Today consumers are turning to the Web to make more informed decisions. An A+ rating from a trusted name like the BBB in our competitive marketplace is an asset.”
Serving the Western Suburbs of Chicago Robert Bair Services is a full-service Plumbing, Heating & AC Company serving both residential & commercial customers for the past 35 years. Known for fast & reliable service many have come to depend on them during weather emergencies.
Other accolades and awards include: the 2009 Downers Grove Area Chamber of Commerce ‘Best in Service’ Award as well as the Business Ledgers ‘Small Business Excellence’ Award. Angies List customers have also given us some great ratings varying between an A’s & B’s.
For Fast Reliable Service call 630-964-1700 If you call by noon we can be there the same day in most cases.
Leave a Reply
